Research on Vietnam cosmetics market
According to the ASEAN definition of cosmetics, “cosmetic” refers to any substance or product intended to come into contact with the outside of the human body (epidermal, hair system, fingernails, toenails, lips, and external genitalia) or to come into contact with teeth, oral mucosa, the sole or main purpose of which is Is to clean, season, change their appearance and/or improve their body odor and/or protect them or keep them in good condition.
“In modern life, cosmetics have become an indispensable product. Every day people brush their teeth with toothpaste, wash their face with facial cleanser, protect their skin with sunscreen, wash and straighten their hair with shampoo and conditioner, use body wash… everyone seems to need cosmetics. The only difference is which brand they choose.” – Dr. Nguyen Van Minh – Vice President – Vietnam Cosmetic – Essential Oil – Aroma Association.
The Vietnamese cosmetics market seems to be booming. Hundreds of thousands of cosmetic brands are most diverse in the form of representative offices, branches, distributors, start-ups, and factory buildings. Almost all world famous brands are present in Vietnam. Among them, there are Estee Lauder, Lancome, Shiseido, Fendi, Lower, Clareline, L’Oreal and other high-end cosmetic brands. Some domestic brands have also established a certain position in the market, such as Sai Gon, Thorakao, Lana, Biona, Xmen, Thai Duong, etc.
Cosmetics made in Vietnam are competitive because it can benefit from it and attract the right market segment. Vietnamese cosmetics focus on urban and rural parity. For example, Thorakao’s products are strong in cleansing lines, face masks with natural herbal extracts; Lana brand is popular for makeup removers and skin care masks. Xmen is known for men’s products and more.
The Vietnam cosmetics market is now turning over about 15,000 billion VND/year (700 million USD). According to Nielsen, Vietnamese consumers spend an average of US$4 per person per year on cosmetics, compared with US$20 for Thais. Vietnamese cosmetics companies, which account for only 10% of the market size, are trying to regain this attractive market. It provides the Vietnamese cosmetics market with the potential for more companies to seize and consolidate their strength. Vietnamese cosmetics companies (No. 14) can only maintain low prices and export to neighboring markets (90% of Vietnamese cosmetics companies distribute foreign cosmetics branches). Foreign cosmetics have outstanding performance in major shopping malls.
Real situation of domestic cosmetics enteprises
Sai Gon Cosmetics Company’s sales channels are mainly concentrated in rural areas and wet markets, and it sells about 500,000 bottles of perfume per year at an average price of VND 60,000 per 50ml bottle. Exports to Cambodia, Laos, Thailand…account for 40% of the company’s turnover. However, so far, the company’s fragrance line still exists in malls, which is a disadvantage, especially for beauty products. Similarly, Lan Hao-Thorakao Cosmetics Company has achieved a 30% increase in domestic sales in recent years, but the main source of income still comes from exports.
Over the years, Vietnamese cosmetics companies have been trying to develop through technology, but due to their small and medium scale, they cannot compete with large companies. In the luxury category, foreign cosmetics dominate as domestic players do not have enough budget for product development and brand promotion activities.
Finding the reasons for the low operating efficiency of Vietnamese cosmetics companies
- Vietnamese cosmetics only pay attention to quality, ignoring packaging, design, brand… lost in the domestic market.
- Some brands see exports as their main target market rather than the domestic market, so they spend little on advertising in Vietnam. Therefore, even high-quality domestic products have low consumer awareness. Vietnamese consumers do not use local cosmetics because they do not know enough about the brands. Are there too few ads? Vietnamese cosmetics brands and products remain unknown to consumers due to insufficient investment in large-scale branding and advertising.
- There is no reputable brand name and distribution is limited. For women, makeup reflects their stylist and class. At the same time, Vietnamese cosmetics have not yet gained high popularity. Also, the quality of cosmetics in Vietnam is not really consistent between cosmetics and skincare, leading many consumers to use Vietnamese skincare alongside basically foreign cosmetics.
- In the cosmetic industry, almost all manufacturers have to buy raw materials from certain suppliers, such as chemicals from Germany, herbal essential oils from France or plant, flower raw materials from India, Philippines… . The rest depends on each company’s recipes, secrets and recipes. Above all, brand strategy remains decisive. According to many cosmetic experts, imported products may be more conducive to investment strategies than previously imported ingredients.
Current opportunities for Vietnam cosmetics
Vietnam has fully implemented the ASEAN Cosmetics Document, which stipulates a common set of rules for the management of cosmetics among member countries. Therefore, the quality of cosmetics in Vietnam is not inferior to that of many other countries.
- Vietnamese cosmetics are becoming more and more professional. The staff are well trained and knowledgeable about products, usage and beauty treatments and are available to advise on any client request.
- Female customers use Vietnamese cosmetics mainly because they are cheap, of acceptable quality, and compatible with almost all Vietnamese skins.
- Vietnamese cosmetics companies do their own thing, do not spend money on advertising, but compete silently by improving quality and price. “Advertising budgets can be used to contribute more loyal customers (discount promotions, thank you gifts, etc.), invest in product improvements, and increase perks for top salespeople.”
- Vietnamese cosmetics companies need to clarify their competitive strategies
- Many local companies are following the trend of natural cosmetics. They are quick to use local natural ingredients to develop new ones based on mint, fennel, turmeric, carob, ginger, lemon, grapefruit, cucumber…or vera, aloe vera, moringa, fat sea, mineral mud, spirulina, etc. series of products.
Vietnamese high-quality cosmetics with a good pricing policy are a suitable choice and have gained a place in the domestic market.
- The company Sai Gon Cosmetics “has not only harnessed the power of the fragrance but also developed new packaging with a contemporary style. Crystals were imported from France to ensure purity and transparency while maintaining the Vietnamese spirit with the image of girls from different rural areas.” Usually , the company focuses on supermarkets in big cities and has opened workshops to showcase luxury goods. * At the end of 2013, Vinh Tan Technology Ltd. built factories for melasma ointment, facial cleanser, and fat sea ointment, using modern production lines imported from Japan, with an annual production capacity of 43 million pieces.
- After successfully using moringa in the production of pastries, instant noodles and other foods, TMTM launched the Tara moringa skin care set for domestic and foreign markets in 2013.
- Recently, Hoa Thien Phu Cosmeceutical Company officially entered the market with the launch of Sac Ngoc Khang Cream. This is the pioneer in combining pills and creams for maximum skin care results. The company announced that it has opted for an independent distribution channel, primarily through pharmacies, to improve product reliability. There are many foreign melasma products on the market, but only a few cater to target customers through pharmacies.
Challenges for Vietnamese cosmetics companies in future
There are two obvious trends in foreign direct investment cosmetics companies entering the Vietnamese market. First, they enter the market through direct investment, Korean company DeBON Cosmetics is a typical example. Since 1997, Depont has gradually occupied the Vietnamese market share by building a factory in Vietnam. The growth rate of the company sometimes reaches 30% / year.
If the import tax is reduced to 0% in the next few years, there is a high probability that it will lead to major changes in the cosmetics market, especially when the transaction rate is still very attractive.
The second way is to sell cosmetics directly through franchising. Shiseido is the most typical example. This is a well-known Japanese cosmetic brand introduced and distributed in Vietnam in 1997 by Thuy Loc Company. The brand has won the Vietnamese market through retail chains opened in several cities across the country, mainly in Hanoi and Ho Chi Minh City. Afterwards, many small investors in Vietnam participated in the expansion of the retail network led by Thuy Loc.
Due to the preferential policies in recent years, many foreign direct investment cosmetic companies find it easier to invest in production and enter the Vietnamese market. However, since 2015, Vietnam has signed and complied with a series of agreements such as the ASEAN Trade in Goods Agreement (ATIGA), the ASEAN-China Free Trade Area (ACFTA), the ASEAN-Korea Free Trade Area (AKFTA), and the ASEAN-India Free Trade Area. Trade Area (AIFTA), Vietnam-Japan Economic Partnership Agreement (VJEPA), the import tax rate of almost all products will be reduced to 0-5%. Investment incentives for cosmetics will no longer be attractive due to high investment costs.
“If the cosmetics import tax is reduced to 0%, some cosmetics companies will stop producing in Vietnam and focus on import and distribution. Two-thirds of foreign direct investment companies investing in cosmetics have stopped producing in Vietnam.”
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